Orders are normally dispatched in two working days but could be longer due to Coronavirus. Please allow this. **Please note** we are an independent distributor and not Lumi Spa head office - our beauty salon is named Lumia Spa. If you have been in touch with a different distributor please contact them individually to make your purchase and/or for customer support. If you need any help or information on our products please email us at info.account@lumiaskincare.co.uk